Returns

At Irish Celtic Jewels all our products are finished according to our own high standards, and each piece is individually tested and hallmarked by the national assay office on the grounds of Dublin Castle.

If for any reason, you’re not happy with your purchase, we offer a 30-day money-back guarantee, from the receipt of your order.

If you decide to return your order, CLICK HERE TO EMAIL US, detailing your reasons for the return. We will then send you instructions for returning the order. We can only accept returns that follow our return instructions.

The customer is responsible for the cost of returning any goods and the original cost of delivery is non-refundable. If you are returning goods because they are faulty, we will cover the cost of return and any additional shipping cost.

If you choose our free shipping option, and subsequently return your order for a refund, a shipping cost of $5 will be applied. The shipping fee is deducted from the original purchase. Your credit card will be refunded the value of the order minus $5.

Please note: custom orders may not be covered by the 30-day money-back guarantee. The return policy on custom orders will be determined on a case by case basis.

If you purchase from a country that is outside the US and you decide to return your order for a full refund, please be aware of fluctuations in currency. We will refund the full amount paid in US dollars. However, if the currency rate has changed and you receive back less that you paid in your local currency, we cannot take responsibility for any difference in the amount (either positive or negative).